Last updated May 1, 2026
These Terms of Service ("Terms") govern your use of this website and any web design, development, or related services offered by Web Friendly ("we," "us"). By using our site, requesting a quote, or entering into an agreement with us, you agree to these Terms. If you do not agree, please do not use our services.
Work is performed only under a written or confirmed scope—such as a proposal, statement of work, package selection, or email summary you approve. That scope describes deliverables, timeline, and fees. Anything outside the agreed scope may require a change order or additional estimate before we proceed.
We want you to love the result. Each project includes a reasonable number of revision rounds tied to the package or contract you choose—focused on refining work that already matches the approved scope (for example: layout tweaks, copy edits, color adjustments, or bug fixes for agreed functionality).
Additional cost may apply when requests go beyond that baseline—for example: new pages or features not in the original scope, major redesigns or new creative direction after approval, third-party integrations not quoted upfront, new brand or content supplied late that requires rework, or open-ended "try another version" cycles beyond the included rounds. In those cases we'll explain the options: a fixed add-on quote, a time-and-materials rate, or an upgraded package—so you always know what you're paying for before we do the work.
What you pay depends on what you ask for: small, clear tweaks are often quick; larger or shifting requirements take more time and are billed accordingly. Rush timelines may also incur a rush fee if we agree to them. Nothing in this section overrides a signed contract or written quote that says otherwise—those documents control for your specific project.
You agree to provide timely feedback, assets, logins, and approvals we need to complete the work. Delays on your side may shift delivery dates. You represent that materials you supply (text, images, trademarks) don't infringe anyone else's rights.
Fees, deposits, and billing schedules are set in your quote or contract. Unless otherwise agreed, invoices are due on the terms stated there. We may pause work on overdue accounts.
Upon full payment for the agreed deliverables, we grant you the rights described in your contract—typically ownership or a license to use the custom work we created for you. Pre-existing tools, libraries, frameworks, or stock licensed under third-party terms remain subject to those licenses.
We stand behind our work and will address defects that fall within the agreed scope for a period defined in your contract or care plan. We are not liable for indirect or consequential damages, or for issues caused by third-party services, hosting you control, or changes made by you or another vendor after handoff. Our total liability for any claim is limited to the amount you paid us for the specific project giving rise to the claim, except where the law does not allow such a cap.
We may update this page from time to time. The "Last updated" date will change when we do. Continued use of the website after updates means you accept the revised Terms. For active projects, the agreement in place when we started governs unless we both agree in writing to new terms.
Questions about these Terms or a specific engagement? Reach out through the same channel we've been using for your project, or book a call from this site.
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